Changes

<li>An order is received at Headquarters by email or mail. The [[Assistant Treasurer]] confirms Confirmation is made that payment has been properly madereceived, the check deposited if any, and prints a hard copyof the order for the files.

<li>If payment is not received, the order is placed in a tickle file, and if not received within two weeks, the order is transferred to the [[Assistant Secretary]] who will contact the buyer is contacted about completing his purchase.</li>

<li>The Assistant Treasurer checks the stock Stock at Headquarters is checked, and attempts any available copies, after inspection for quality, are added to fill the order. If the order is complete, skip to step 12.</li>

<li>The Assistant Treasurer annotates the paper order, giving the magazine issue(s) that Reprints Items not in stock are printed fromthe best source available, and giving these are added to the Omnibus Book number if order. This will normally be the PDF files. Note that pre-printed Reprints will generally require a magazine or reprint was published therenew cover page.</li>

<li>The Assistant Treasurer compares the annotated paper order to the If any items are not available as PDF files available on the Server, reasonable effort will be made to obtain originals, and underlines those issues that have already been scannedscan them into PDF files so they may be printed and added to the order.</li>

<li>The Assistant Treasurer puts If the paper entire order on is filled, it is then shipped with a cover letter signed by the &ldquo;Sales&rdquo; clipboard at Headquartersresponsible individual.</li>

<li>The [[Assistant Secretary]]If some items cannot be filled, who normally visits a refund is issued in the storage units at least weeklysame manner as payment was made, takes and the Sales clipboard incomplete order is shipped with him on each tripa cover letter explaining the missing items and the refund. Note that the shipping fee is not refunded if even one item is shipped.</li>

<li>The Assistant Secretary checks If no items can be sent, a full refund (including the stock shipping fee) is made, and pulls such reprints and back issues as may be available. If the patron contacted by email (or mail, if the order is now completewas sent that way), skip to step 12explaining the missing items and offering appropriate apologies.</li>

<li>For each item that is not availableWhen shipping, the Assistant Secretary will pull an original for scanninga 9&times;12" envelope should be used if possible, unless the issue is marked as having been scannedwith a white box used for larger orders.</li>

<li>Upon return to Headquarters, the Assistant Secretary will scan all originals needed, generating both PDF and OCR files. These will be transferred to the [[Back Issue Digitizing Study Group]] for processing.</li> <li>The Assistant Secretary will print the remaining elements needed printed order form is marked as to fill the orderwhat was shipped when, including covers for reprints. Some magazines published in the [[Augustan Society Omnibus]] may need covers designed.</li> <li>When all items on the order are completewhat was not, the Assistant Secretary prepare mailing labels and the cover letter, stuff the order into a 9&times;12" envelope if possible, and prepare for mailingdetails of any refund issued.</li> <li>When the order will not fit into a standard envelope, it will be placed in either a larger envelope or a box as seems appropriate, applying mailing labels This and prepared for mailing.</li> <li>The annotated order form is placed in the files along with a copy copies of the cover letter any other correspondence are attached together and the order is mailedfiled as time permits.</li>